Algeria
Argentina
Australia
Austria
Belgium


COFACE WEST AFRICA BENIN
47-48 Quartier Guinkomey
7565 Cotonou 01

Tel./Fax: + 229 21 31 65 89
e-mail: commercial_bn@coface.com

Benin
Brazil
Bulgaria

COFACE WEST AFRICA BURKINA FASO 
Secteur 05, 1268, avenue Kwamé N'Krumah
01 BP 3240 Ouagadougou
Tel./Fax: +226 50 33 01 13

Cell.: +226 70 28 30 68
e-mail: coface_westafrica@coface.com
Office manager: djeneba_ouedraogo@coface.com
Managing director: philippe_hoeblich@coface.com
Burkina Faso


COFACE SERVICES WEST AFRICA CAMEROON

Imm. BICEC - 4ème étage
Avenue de Gaulle Bonanjo
BP 18342 Douala
Tel.: +237 33 42 51 53
Fax.: +237 33 42 00 96

Cameroon
Canada
Chile
China
Colombia
Costa Rica
Croatia
Czech Republic
Denmark
Ecuador
Egypt
Estonia
France



COFACE GABON SERVICES
Immeuble DIAMANT
2è étage
BP 1070
Libreville
Tel. : + 241 05 03 69 05
Fax : + 241 76 13 50
Email : coface_westafrica@coface.com

Gabon
Germany



COFACE GHANA

Ghana
Hong Kong
Hungary
India
Ireland
Israel
Italy

COFACE SICR COTE D'IVOIRE
2 Cocody Plateaux
Lot n°85 Ilot 9
18 Abidjan
Tel.:+ 225 22 41 49 68
Fax.:+ 225 22 41 48 49
Ivory Coast
Japan
Latvia
Lithuania
Luxembourg

COFACE SERVICES MALAYSIA SDN BHD
CP 17, Suite 1304 13th Floor,
Central Plaza, 34 Jalan Sultan Ismail
50250 Kuala Lumpur
Tel.:+60 (3)  2141 3380
Fax.:+60 (3) 2141 3381
e-mail:
enquiries@coface.com.my
Malaysia



COFACE WEST AFRICA MALI
Imm. Dramane Kouma
Av Cheick Zahed
BP E 4770 Bamako
Tel./Fax : +22 32 29 26 45

Mali
Mexico
Morocco
Netherlands

COFACE NORWAY
Postboks 2006 Vika
0125 Oslo

Norway
Peru
Poland
Portugal
Romania
Russian Fed.


COFACE SICR SENEGAL

43, rue Albert Sarraut
Immeuble AGS Parchappe
BP 12454 Dakar
Tel: +221 33 823 69 92
Fax.: +221 33 842 08 87

Senegal
Serbia
Singapore
Slovakia
Slovenia
South Africa


COFACE SERVICES KOREA CO LTD
Kyobo Life Insurance Bldg. 9F
1 Jongno 1-ga, Jongno-gu
Seoul 110-714
Tel.:+82 (0)2 2088 7401 
Fax.:+82 (0)2 2088 7474
e-mail: jinhak_ryu@coface.com

South Korea
Spain
Sweden
Switzerland
Taiwan


COFACE HOLDING (THAILAND) CO LTD
622 Emporium Tower, 22th Floor
Sukhumvit 24, 
Klongtoey
10110 Bangkok
Tel.: +66 (02) 664 89 89
Fax.: +66 (02) 664 89 98
e-mail: marketing_thailand@coface.com

Thailand


COFACE WEST AFRICA TOGO
22, Boulevard de la Paix
Immeuble ERAD
Quartier Super TACO
BP 899 Lomé
Tel./Fax: +228 220 89 58

Togo
Turkey
UAE
Ukraine
United Kingdom
United States

COFACE VIETNAM SERVICES

Suite 1719, 17th floor, Gemadept Tower,
N°6, Le Thanh Ton Street, 1st District
Ho Chi Minh City
Tel: +84 8 62 556 928
Fax: +84 8 62 556 801
e-mail: coface_vietnam@coface.com 

Vietnam

Financial summary

The Group generated 2012 results in line with its independent and profitable growth model. Despite the economic crisis, it has succeeded in combining profitability and growth, while controlling its claims and costs.


Continued growth of turnover and earned premium

In an economic downturn, particularly in the eurozone, Coface continued to increase its turnover, which totalled €1,571 million (+1.4%). Premiums rose by 3.1% due to strong sales momentum despite the weak growth in customer activity.


In particular, the emerging markets contributed to this performance: Asia Pacific (+20.1%) and Latin America (+18.5%), areas where Coface is the market leader. In the United States, premiums displayed significant growth (+14.2%). The increase in premiums in Western Europe (+2.4%) and in Central Europe (+14.9%) remained positive, despite the sharp deterioration in the economic situation in these regions. Only Northern Europe posted a drop (-11.8% and -2.5% excluding non-recurring adjustments): activity in Germany was constrained by the deliberate temporary reduction policy in factoring as part of its financial autonomy programme.


Improvement of the combined ratio…

Fine and proactive monitoring of claims enabled the Group to control its loss ratio at 56.6% in 2012 against 56.9% in 2011.

 
The continuation of a policy of strict cost control has borne fruit, the cost ratio stands at 25.5%, compared to 25.8% in 2011.

The net combined ratio of reinsurance improved to 82.2%, compared to 82.7% in 2011. This improvement reflects a fall in both the loss ratio and cost ratio.



… and of the operating result

The year 2012 confirmed the relevance of the strategy developed in the last two years with a current operating profit totalling €189 million, up 62% compared to 2011 (10% excluding restructuring costs from the first half of 2011). Net profit totalled €129 million, up 80% (6.6% excluding restructuring costs from the first half of 2011).



Robust financial solidity…

With these results, the Group has confirmed its financial solidity in 2012. Its shareholders' equity increased by 8.7% to €1.776 billion compared to €1.634 billion in 2011. The gross debt ratio is zero.



... is recognized by rating agencies

With this high capitalization and debt to almost zero, as well as strong performance in underwriting, the ratings assigned to Coface by Moody's (A2 with stable outlook) and by Fitch (AA- with stable outlook) were affirmed in May and November 2012 respectively.