Coface Group

Corporate Social Responsibility

Our commitments

 
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Coface has been actively pursuing action in all areas of Corporate Social Responsibility for a number of years.
 
By signing up in 2003 to the principles of the United Nation’s Global Compact, we committed to supporting, in our own sphere of influence, the ten principles related to safeguarding the environment and ensuring sustainable development. These commitments touch on all of our dealings with the business community in general, and structure the Group’s human resources policy.
 
Since Coface’s entry onto the Paris stock exchange in 2014, in order to improve their efficiency and elaborate new plans, we centralize CSR actions taken by our 67 entities worldwide.
 
Reporting scope, limited to France in 2014 was extended to Germany in 2015. Reporting now covers 40% of the Group’s employee base and 36.3% of turnover. This scope will be extended each year, with the aim of gradually integrating all of the countries in which the Group is present.

Our commitments

PROMOTING DIVERSITY

Multicultural and truly international in outlook, the Group counts 73 different employee nationalities, with 200 employees working outside their country of origin. This diversity is a key asset for Coface, reflecting our ambition to be as close as possible to our customers and to the business community at large.

 

 

MEN-WOMEN
  • 55% of our global workforce are women, with 56.5% women in France and 53% women in Germany.
  • Women occupy 40% of leadership roles in France and 15% of equivalent roles in Germany. They also represent almost a third of the members of the Group Management and Executive Committees respectively. 
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In 2015, Coface was ranked 18 out of 120 companies for representation of women (SBF 120 index survey). 

 

 

WORK CONTRACTS WITHOUT FIXED DURATION 
  • France : 99.6%
  • Germany : 99.9% 
TRAINING

Keeping our employees up-to-date with changing trends and practice in professions linked to credit insurance (risk underwriting, corporate information, debt recovery, litigation, etc.) is a key to being able to offer companies a service that meets their needs. 

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Coface’s sales training programme for almost 1,200 employees received two silver trophies:

Brandon Hall Group and Actions Co

 

Our priorities in 2016 :
  • Strengthening our sales expertise
  • Understanding of new Solvency II regulations
FIGHTING DISCRIMINATION

In the years to come, we intend to strengthen our diversity policy, by, for example, facilitating employment of people suffering from a handicap. 

45 of our employees in France have disabilities
A SERVICE COMPANY, COFACE’S ACTIVITY HAS A LIMITED IMPACT ON THE ENVIRONMENT

In this area, our policy consists above all of ensuring our choice of real estate minimises our environmental impact, by ensuring reduced greenhouse gas emissions and energy consumption.

 

More generally, we encourage employees to adopt behaviour consistent with the Group’s commitments in this domain.

 

We seek to ensure waste is sorted and recycled, including parts of obsolete IT equipment.

 

In order to reduce our environmental footprint, in particular in terms of greenhouse gas emissions, we are taking action to limit paper consumption, thanks notably to digitization of exchanges between Coface and our clients (-10% between 2015 and 2014), and are progressively introducing policies across all our entities to manage employee business travel.

 

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A PROFESSION THAT HELPS BUSINESSES GROW

By offering companies secure commercial transactions, credit insurance contributes to encouraging trade and economic activity. As a leading credit insurance provider, we focus on offering our clients products that are adapted to their needs and that help their businesses grow. We have made innovation one of our key development axes, as illustrated by the significant number of new Coface products marketed in recent years.   

 

Coface’s Code of Business Ethics distributed to all employees to guide them on the best way to avoid conflicts of interest. 

 

In 2004, we launched Coface Trade Aid, a non-profit organisation designed to promote charitable action aligned with our values. Actions are proposed by employees, whether as individual initiatives or with charitable organisations. 
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