Accessibility Statement

The Coface Group website is partially compliant with the general accessibility improvement guidelines due to the non-compliances and exemptions listed below.

TEST RESULTS

The RGAA 4.1.2 compliance audit carried out by Temesis reveals that:

●     52.94% of RGAA criteria are met.

In detail:

●     Number of compliant criteria: 36

●     Number of non-compliant criteria: 32

●     Number of criteria not applicable: 38

INACCESSIBLE CONTENT

The content listed below is not accessible for the following reasons:

Non-compliance

List of non-compliant criteria:

●     1.1      Does each image that carries information have an alternative text description?

●     1.2      Is each decorative image correctly ignored by assistive technologies?

●     1.3      For each image that carries information and has a text alternative, is this alternative relevant (except in special cases)?

●     1.6      Does each image that carries information have a detailed description, if necessary?

●     3.2      On each web page, is the contrast between the text colour and the background colour sufficiently high (except in special cases)?

●     3.3      On each web page, do the colours used in interface components or graphic elements that convey information have sufficient contrast (except in special cases)?

●     4.1      Does each pre-recorded media file have a text transcript or audio description, if necessary (excluding special cases)?

●     4.4      For each pre-recorded synchronised media with synchronised subtitles, are these subtitles relevant?

●     6.1      Is each link explicit (except in special cases)?

●     7.1      Is each script, where necessary, compatible with assistive technologies?

●     7.3      Is each script controllable by keyboard and any pointing device (except in special cases)?

●     7.5      On each web page, are status messages correctly rendered by assistive technologies?

●     8.5      Does each web page have a page title?

●     8.6      For each web page with a page title, is the title relevant?

●     8.7      On each web page, is each language change indicated in the source code (except in special cases)?

●     8.9      On each web page, tags must not be used solely for presentation purposes. Is this rule being followed?

●     8.10    On each web page, are changes in reading direction indicated?

●     9.1      Is the information on each web page structured through the appropriate use of headings?

●     9.2      Is the document structure consistent on each web page (except in special cases)?

●     9.3      Is each list on each web page correctly structured?

●     9.4      Is each citation correctly indicated on each web page?

●     10.1    Are style sheets used on the website to control the presentation of information?

●     10.3    On each web page, does the information remain understandable when style sheets are disabled?

●     10.4    On each web page, does the text remain legible when the font size is increased to at least 200% (except in special cases)?

●     10.5    On each web page, are CSS declarations for element background colours and fonts used correctly?

●     10.9    On each web page, information should not be conveyed solely by shape, size or position. Is this rule being followed?

●     10.11  For each web page, can the content be presented without loss of information or functionality and without the need for either vertical scrolling for a window with a height of 256 pixels or horizontal scrolling for a window with a width of 320 pixels (except in special cases)?

●     10.12  On each web page, can the text spacing properties be redefined by the user without loss of content or functionality (excluding special cases)?

●     11.1    Does each form field have a label?

●     12.1    Does each set of pages have at least two different navigation systems (excluding special cases)?

●     12.8    Is the tab order consistent on each web page?

●     13.3    Does each downloadable office document on each web page have an accessible version, if necessary (excluding special cases)?

Exemptions for disproportionate burden

No content is exempted on the grounds of disproportionate burden.

Content not subject to accessibility requirements

●     Files available in office formats published before 23 September 2018;

●     Third-party content that is neither funded nor developed by the organisation concerned and is not under its control:

○     Video player on pages: 7 "Our Expertise", 9 "Our Identity" and 20 "Join Coiface"

○     Cookie banner (Didomi) on all pages

PREPARATION OF THIS ACCESSIBILITY STATEMENT

This statement was prepared on 22 January 2025.

Technologies used to create the website

●     HTML

●     CSS

●     JavaScript

Testing environment

Web pages were tested using the following combinations of web browsers and screen readers:

●     Windows, NVDA 2024.4.1, Firefox 132

●     Windows, NVDA 2024.4.1, Chrome 130

●     Windows, Jaws 2024.2411.16, Chrome 130

●     macOS VoiceOver 15.0.1, Safari 18.0.1

●     iOS, VoiceOver 18.1.1, Safari 18

The following tools were used during the evaluation:

●     Web Developer

●     WCAG contrast checker

●     HeadingsMap

●     Zoom Text Only

●     Landmark Navigation via Keyboard or Pop-up

●     Taba11y

●     Tanaguru webext

●     ARC Toolkit

●     WAVE Evaluation Tool

●     Stylus

Pages of the website that were checked for compliance

1. Homepage: https://www.coface.com/
2. Search Results:https://www.coface.com/search-result?query=contact
3. Legal Notice: https://www.coface.com/legal-notice
4. Contact Us: https://www.coface.com/contact-us
5. The Group: https://www.coface.com/the-group
6. Our Strategy: https://www.coface.com/the-group/our-strategy
7. Our Expertise: https://www.coface.com/the-group/our-expertise
8. Coface Worldwide: https://www.coface.com/the-group/coface-worldwide
9. Our Identity: https://www.coface.com/the-group/our-identity
10. Our Governance: https://www.coface.com/the-group/our-governance
11. News, Economy and Insights: https://www.coface.com/news-economy-and-insights
12. News Article: https://www.coface.com/news-economy-and-insights/the-core-of-our-added-value-is-data
13. Country File: https://www.coface.com/news-economy-and-insights/business-risk-dashboard/country-risk-files/costa-rica
14. Country Risk Assessments: https://www.coface.com/news-economy-and-insights/business-risk-dashboard/comparative-table-of-country-assessments
15. Compare Country Risk: https://www.coface.com/news-economy-and-insights/business-risk-dashboard/compare-country
16. Investors: https://www.coface.com/investors
17. Previous General Meeting: https://www.coface.com/investors/general-meeting/previous-general-meetings
18. Financial Report: https://www.coface.com/investors/financial-results-and-reports
19. Financial Calendar: https://www.coface.com/investors/financial-calendar
20. Join Coface: https://www.coface.com/career

FEEDBACK AND CONTACT

If you are unable to access any content or service, you can contact the website manager to be directed to an accessible alternative or to obtain the content in another format.

●     Send a message https://www.coface.com/contact-us 

●     Contact Group Communications Department https://www.coface.com/contact-us

REMEDIES

This procedure should be used in the following case.

You have reported an accessibility issue to the website manager that prevents you from accessing content or one of the services, and you have not received a satisfactory response.

●     Write a message to the Ombudsman (https://formulaire.defenseurdesdroits.fr/)

●     Contact the Ombudsman's representative in your region (https://www.defenseurdesdroits.fr/saisir/delegues)

●     Send a letter by post (free of charge, no stamp required) 
Ombudsman
Freepost 71120 
75342 Paris CEDEX 07